FAQ
What materials do you use to manufacturer your props?
90% of our event and balloon props are made from moisture resistant MDF. For our bespoke products, hardwood, softwood and plywood can be used depending on its usage and durability.
Can I order a bespoke one of a kind prop?
Yes we have the latest CAD software and can design pretty much anything. Richard is a mechanical design engineer so their isn’t much he can’t do!
How quickly can I have my event or balloon prop?
Current turnaround from order to delivery is 10 working days.
What methods of payment do you accept?
Major Debit and Credit cards are accepted. We have recently added Klarna as a form of payment, giving you the option to spread the cost over three payments.
Do you charge VAT?
Yes, we charge VAT on all our event and balloon props as we are VAT registered company. However, the price you see at checkout is inclusive of 20% VAT so there are no surprises. VAT is broken down on your invoice so you can submit your invoice on your tax return.
Do you offer any discount codes?
You can sign up to our newsletter for promotional discounts.
We offer discounts to all BAPIA members visit our retailer page at www.bapia.com for code.
We also offer discounts to those individuals who have attended training days with - Meraki Events
Where do I collect my props from?
You can collect your props from our factory – Unit 2, Hurstfield Industrial Estate, Hurst Street, Reddish, Stockport, SK5 7BB
Do you ship to Europe / Ireland?
No, we only ship to England, Wales and Scotland at this time.
How do I paint my props?
We recommend that you prime you props before you apply your finished colour. We recommend Leyland Trade Specialist Coating MDF Primer. Pay particular attention to the edges as this is a cut edge and more porous, multiple coats will ensure the long life of your sailboards and plinths. This is a water based, quick drying primer, touch dry in 30 minutes.
For your top coat Johnston’s Aqua Guard is rated one of the best overall MDF paints and comes in a variety of colours.
Where and how should I store my props?
We recommend that all MDF sailboard and small props should be stored horizontally on their flattest side and lifted clear of the floor using evenly spaced blocks. If the floor is damp, polythene sheeting should be laid to prevent rising moisture. The storage area should be well ventilated and the room reasonably dry.
If this is not possible, store as vertically as possible and rotate the boards on a regular basis. Lift the base off from the floor, and avoid placing directly against an outside wall.